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Privacy Policy

At Stay Dry Go Green (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website or use our carpet, upholstery, tile, and odor removal services.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We collect information that identifies, relates to, or describes you (“Personal Data”) when you voluntarily provide it to us or when you interact with our website.

A. Personal Data You Provide

We collect personal information when you contact us, request a free quote, or schedule a service. This may include:

  • Name

  • Phone Number (e.g., for call/text service updates)

  • Email Address

  • Physical Address (for service delivery)

  • Service Details & Special Requests (e.g., details about pet stains, tile areas, or vehicle details)

B. Automatically Collected Information

When you access our website, our servers may automatically log standard data provided by your web browser, such as:

  • Your IP address

  • Browser type and version

  • Pages visited and time spent on those pages

  • Date and time of your visit

How We Use Your Information

We use the information we collect for business purposes, including to:

  • Provide, operate, and maintain our cleaning and odor removal services.

  • Contact you regarding quote requests, service appointments, or customer support.

  • Send service reminders, receipts, and invoices.

  • Improve our website user experience and service offerings.

  • Protect against fraud and ensure website security.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in the following limited circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, managing emails, or processing payments. These partners are bound by confidentiality obligations.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

  • Business Transfers: If Stay Dry Go Green is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

Cookies and Tracking Technologies

Our website may use “cookies” and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our audience is coming from.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function as intended.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, please remember that no method of transmission over the internet or electronic storage is 100% secure.

Third-Party Websites

Our website may contain links to third-party websites (such as social media pages or review platforms like Google or Yelp). We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our services are directed to adult homeowners, renters, and business owners. We do not knowingly collect or solicit personal information from children under the age of 13.

Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on this page, with a revised “Effective Date” at the top.